Customer Testimonials

Hi Jordan

I want to thank you for the time and effort you put in to secure finance for me. Thank you for your professionalism and friendliness that made the process so much easier. I have no hesitation in recommending you and your organisation to friends and family, to anyone.

I have had the car delivered to me this morning and am thrilled with it.

Thank you for everything. Much appreciated.


Anne Doyle

Hi Matt, I've had the Jeep Patriot 4 weeks tomorrow and just wanted to send you a quick thank you. Everything felt so easy from the 1st contact, to you calling me the day after I picked up the Jeep to make sure I was happy. During the whole procedure I felt I was in good hands. Thank you again and you'll be hearing from me when its time to upgrade.

Duane Cleary

Approved Car Loans have been our finance partner for many years. They have been a pleasure to do business with and customers love their great service. The DealerOne network opens a whole new realm of opportunities for us - we are excited to be part of it.


Thank you Nelly,

I am so happy with the way you approached my loan. I was guided the whole process and felt at ease with the rates and service you provided. I would recommend you to anybody that wants to get a car loan, not once did I feel like this was going to be impossible and now thanks to you I can be on the road driving in my new car sooner then later. You really are amazing but maybe because you are Kiwi like me haha.



Jamie Hyde

Nelly and the team at Approved Car Loans made the experience of buying my latest work vehicle an absolute pleasure. I was tired of dealing with banks and car salesmen. Nelly took all of that pain away by negotiating a great loan deal on my behalf, and by referring me to an excellent car broker. The broker found the exact car I wanted, in my home town, and at a price which was at least $5k under what I expected to pay. I would highly recommend Approved Car Loans to anyone who is busy and doesn’t have the time to find the right car, is too impatient to deal with salespeople or who doesn't have the confidence to negotiate a better price on loan rates or car purchase price.

Kind regards,

Jeremy Spencer

Approved Car Loans has exceptional service when it comes to providing fast and easy finance. Nelly has been one of the best finance consultants that I've worked with. Always consistent, professional, enthusiastic and dedicated to helping others with their financial issues. Will definitely recommend to family and friends! Thanks again Approved Car Loans for getting my finance sorted.

Clark Nguyen

Hi Nelly,

Thank you very much for organising this for us. You have provided excellent customer service throughout.

I would certainly use you again and recommend you to friends and family. Many Thanks.

Mark Slater

Hi Nelly,

A great Big Thank You goes to you for providing such a professional service that was easy and worked in with my busy schedule. You are a credit to your profession and to your employer. As a Manager in retail operations I understand what Good Customer Service is and you were brilliant. I also commend Approved Car Loans. I am amazed at how easy, quick and effecient the process was when I was working a hectic schedule. Within under two weeks I was driving away in my brand new car. I absolutely love it!

Thank you and all the best Nelly!

Natasha Mills


I was very impressed with the service your provided. It was fast, efficient and stress free as the customer. If I require a loan again I will be heading your way and I will pass on your details to whoever I speak to who may be looking for finance in the future!

Again thank you for an easy experience!

Daryl Foyle

Thank you very much for your help, always very quick to reply and helped out with anything, thanks again for helping me and sorting it all out. 9/10 for service.

Detroit Manteit

Nelly, thank you so much for all your time and help!

Jamie Robertson


Mate, you are the best of the best. I have had more fun dealing with you than I do with McDonalds. Absolutely amazing service! I will be making sure your name is known throughout our work and much more. I'm pretty sure you are already known throughout Brisbane with the quality of customer skills you have.


Jameson Koch

Hi Ngaire,

Just want to say a big thank you for all the effort you put in for us. Appreciate it. Thanks.

Jonathon and Krystelle Graham

Thanks Nelly,

It really has been a pleasure doing business with you. You have made the experience for both myself and the seller an easy one :)


Joanne Coe

Excellent service Ngaire. Thanks again, fast and reliable.

Michelle Bullen

Thanks very much Shaun & Approved Car Loans for a Fast & Quick response with my Finance requirements, very helpful, greatly appreciative.

Corbett Mann

Hey Shaun,

I'd like to thank you and the Approved Car Loans Team for your time & efforts towards getting me into my new Car. I appreciate it so much and would definitely recommend Approved Car Loans to anyone else that is looking to finance a vehicle.

Thank you so much for looking after me.

Chiante Matthews.

Chiante Matthews

Hi Nelly,

Trevor and I would like to say a HUGE THANK YOU for all your efforts in helping us to get the finance for our new motor vehicle.

We appreciate so much so thank you.

Cheers, Trevor and Amanda

Trevor and Amanda Hoole

Alan from Approved Car Loans Australia provided me with the best deal, fastest approval time and was always in contact through the whole process.

I really needed finance quickly and Alan made it happen. I would not hesitate to use Approved car loans again in the future. Thank you so much Alan.

Ben Ward

Hi Alan,

I just want say a massive thank you for everything you have done to get me into my new car. I have never been through a loan company who has been such a pleasure to deal with before. Not only were you in constant contact to let me know how my application was going but you went to the trouble of sourcing the car I wanted for me which has saved me so much time and stress.

I will be referring you to everyone I know that needs a loan.

Thank you again Alan.

Liz Smith

Good morning Alan,

Thank you for organising our loan for us. It was a painless process, and you kept us updated every step of the way. You seemed to go above and beyond for us. We will be back in a couple of years when we upgrade our car.

Thanks again Alan, Happy Easter!


Kind regards


Sheree Hogan

Hi Milica,

I'm pleased to say that I was very happy with your service, I had an answer within 24 hours of applying which was fantastic.

I would strongly recommend you to any friends of mine that are looking for a car loan.

Thanks again for the wonderful service you provided.

Ana Fernandez

Ana Fernandez

To Whom it May Concern.

My son Jordan Reynolds and I would like to thank you Shaun from Approved Car Loans for the fantastic service. 

Throughout all the little dramas that went along with finding the perfect car, your patience and prompt problem solving solutions made the whole process so much easier. 

We are extremely grateful for all your help and would have no hesitation in recommending Approved Car Loans to anyone looking for finance.

Best Wishes,

J & J Reynolds

J & J Reynolds

Dear Ngaire Tito,

I wanted to send you through a quick text to say thank you for the excellent service you have given John and myself. You are professional and fast acting, like a nurofen! I had a lot of questions that were answered straight away and I would recommend you to anyone. You have been consistent and delivered all expectations.

Furthermore I  have heard a lot of people say how wonderful you are at your job.

Keep up the good work


John Bell

Hi Ngaire,

Thank you very much for your help with getting me my car and the car loan.  It has been a pleasure dealing with you and Approved Car Loans, and I shall definitely be recommending my family and friends should they require such assistance. You have been very professional and it took less than a week from when I chose the vehicle and had the finance approved. You were great, so thank you very much.

Kind regards

Karrin Bird

Karrin Bird

Karen Kay

Hi James,

Just wanted to drop you an email to say how impressed I am with your service.

Application process and signup was so easy and quick. I appreciated you taking the time to come to my work to signup documents and thank you for that.

All was taken care of perfectly and I am happily driving my new car.

I will certainly be referring anyone else looking to purchase your way.

Again thanks 

Karen Kay

Karen Kay

Hi Nelly,

After doing my research into car loans and after several enquiries I decided on Approved Car Loans. I was impressed by the speed from my first contact with you to approval. I explained my budget  to you and left the rest to you. At all times I was kept informed in all aspects of the process. I signed the papers on a Friday afternoon and despite the weekend the funds where released on the following Monday and the car duly purchased. I found the service both friendly and professional. I would not hesitate in recommending you and the service to anyone requiring a car loan.

Many thanks

Tom Hudson

Tom Hudson

To Whom it may concern,

I wish to take this opportunity to thank you Shaun, for all your effort & hard work in getting my car loans approved.

I have been extremely pleasantly surprised with the prompt, efficient and professional service you have provided from day one, right through to finalization of my loans.

Your pleasant and approachable manner combined with the efficency in which you do your job makes you a wonderful credit to your company. (Approved Car Loans)

I own/operate my own small business and deal with a lot of different businesses daily. Unfortunately a lot of businesses have lost that "Good old fashioned service" where all the above qualities that you have, are sadly lacking. I also strongly believe in giving credit where it's due as these qualities seem to be sadly disappearing.

I would have no hesitations in recommending you to anyone in search of a no fuss car loan and will continue to promote you to other's as I have previously informed you.

Thank you again for the hassle free loan experience. From one extremely satisfied and grateful customer!!


Kind Regards,

Janine Reynolds

Janine Reynolds

Thanks for all your help. You have made this whole process so EASY & QUICK!!! I would not hesitate to recommend to anyone!!! Milica explained everything to me and kept me informed through out the whole application :) will be back for my next loan!!!!!

Sebastian Dewe

Vicki and Patrick Gilmartin

Shaun, thank you again for all your help & assistance, you have 2 very happy customers!!

Vicki and Patrick Gilmartin

Let me start first with Thank you for helping us to get our new car :)

I have never applied for finance before that hasn't been in person, this was an experience by far. But Ngaire you were very patient, explained things extremely well, and never minded answering the same question over and over. You were very professional and you gave us all the tools we needed to complete our application online/over the phone (we learned skills we didn't know were possible. Signing a document using an iPhone... that was new to You were there every step of the way, every time we had a question, every time we were confused about the process, everytime we had to do something we were unsure about how to do. So not only did you have your own job of helping us to get finance, but you also became our teacher :).

Thank you very much for all your help the last few weeks and for helping us find finance that suits our's been a pleasure.


Very Happy Customers!!!

Barry and Carol Neuendorf

Barry and Carol Neuendorf

Approved Car Loans made getting my dream car easy.

The consultant Nelly Tohiariki was extremely helpful and polite and kept me informed throughout the whole process.

Highly recommended

- David Corrie

David Corrie

Good afternoon

I am sending you this email to inform you of the outstanding efforts of one of your staff members Alan Wat.  I came across your website whilst googling best finance rates for cars and proceeded to telephone your office. Alan Wat answered the phone and was my consultant from there on.  I have not had finance for some time and was not quite sure the best way to go about same. Alan at all times was helpful, professional, honest and looked after my needs financially.  He was an excellent communicator and looked after everything for me from the start to the end and even arranged my insurance for me. I consider him an outstanding sales person as he was never pushy or demanding and never made me feel like anything was a hassle.

I have been dealing with a car dealership for the same amount of time I have been dealing with Alan and I can tell you their sales team could learn a thing or two from him as they never returned phone calls and I was always chasing them.  They nearly lost a sale from the way they treated me.  I believe to give credit where credit is due.  I will be recommending any friend or family member that needs finance to go through your company only due to Alan Wat’s exceptional customer service.


Joanne FRYGA

Joanne FRYGA


Firstly I would like to thank you and the company you represent for getting me the loan for a new vehicle. Secondly the way you kept in constant contact with me, letting me know everyday where we were at with the loan.

I will spread the word around about the great service you offer and once again, thank you.

Ross Grey

Hi Milica,

I would just like to say thank you so much for helping and handling my car finance. I am very pleased with my car and with the way you got it done quickly and easily. I appreciate you even going the extra mile to see if you could get my finance at a better rate or a cheaper deal. It was such a pleasure to use your services and if I ever need finance again I will definitely be contacting you.

Thanks again :) 

Jade Currie

Thank you so much Shaun, what you have helped me secure & provide for my family is absolutely incredible.

You have done an awesome job, and will highly recommend Approved Car Loans to all Family & Friends :)

Thank you Approved Car Loans!!!

Jennifer Bell

Hi Alan,

Michael and I wish to thank you so much for .......well, for everything really, the amazing help you offered us with getting our new car, your friendliness and your dedication. BUT most of all the simple act of courtesy. Courtesy is often overlooked but you excel at it - you offered us courtesy every time we called, with every question and with every call back.

I cannot express the amount of relief it was to hear a friendly hassle-free voice on the other side of the phone each time we rang. You never made us feel like we were a nuisance or that anything at all was a bother. Thankyou for being an outstanding Finance Consultant. You are quite simply an amazing person to deal with. Many thanks and we sincerely hope great things come your way.

Kind regards from Michael and Sandi Matthews :)

Michael and Sandi Matthews

Firstly to Approved Car Loans, thank you wholeheartedly for the loan. Secondly your representative "Alan"...well what can I say, he made the whole process so easy. He was calm when I was stressed, helpful and very professional even willing to go out of his way to help.

I found Alan very polite and approachable if I had any questions. So thank you Alan. I wouldn't hesitate in recommending Alan and Approved Car Loans to anyone looking for vehicle finance.

Thank you again. 

Yours sincerely,

Shaun K

Shaun Kelliher

Thanks! Great service, great attitude.

Thomas Schaumann

Hi Ngaire,

Thank you very much & I would highly recommend you to any person. When I thought I was not going to get anywhere in purchasing a car, you prevailed in helping me out.

Thanks heaps again.

Jason Manning

Thank you so so much, for everything.

You have been so patient and courteous.

Thanks heaps.

Cassandra Matthews

Hi Milica,

Thank you for your email and your follow up call. I'm so sorry for the late reply. Phil and I have just been extremely busy.

We really appreciate all your help with our car loan. You were absolutely amazing. Honest, reliable and prompt. You turned, what was a bad experience for us into one with a happy ending. Everyone that asks us about our new car has been told about you and Approved Car Loans and how our experience with you was flawless.

Again, we thank you so much for all your help and will be recommending you to anyone we know going for a loan.



Irene Walsh


I was happy with the service from start to finish, the process was made as straight forward as possible and was ideal for anyone with a busy schedule like myself.


John Cunningham

As a busy person I found Approved Car Loans to be extremely helpful and flexible to suit my needs, a couple of phone calls to their friendly staff and they helped get me into that new car I wanted in no time. Thank you especially to Shaun and the team at Approved Car Loans..

Craig Street

Thank you Nelly,
You and your team have been awesome, it was a pleasant and wonderful experience, I appreciate the time and effort in going above and beyond...thank you again.

Warm Regards
Eddie T

Eddie T

Absolute pleasure dealing with you Ngaire.

Thanks so much for your hard work, even though it was a bit tricky due to my work etc.

Have a great weekend!

Justin Smeeth

Thank you Nelly!

I really appropriate your kindness, and thanks again for you and your team for doing a wonderful job, it was a smooth ride for me as a first timer! Thank you! I thank God for directing me to Approved Car Loans, such a great service! This service shines because you have been yourself and at your best..

Thank you! God Bless..

Liteah & Damian Elu

Most outstanding Customer Service ever. Constant attention & advisory team at Approved Car Loans. Nothing is complicated with Kirra & Jake, thank you gentlemen for your tireless efforts & impressive work.

Highly Recommended!

Kylie & Ka'ne

Hi James,

I just want to thank you for all your help given to me regarding the Subaru Forester. You went over and above the call of duty.



Talofa Lava Nelly,

May I take this opportunity to thank you very much personally for your help in getting me what I personally needed desperately. I knew from the beginning that it was going to be a tough ask, but you went out of your way to help me get what I needed very badly. Once again Thank You from the bottom of my heart.

It is also a pleasure for me to make a testimonial statement regarding your service. I wish to state without reservation that you are the people's champion when it comes to services. I know from my situation that I only had little ground to stand on when I approached you for help, because I am new to the country and I am only starting a little business without any references to refer to locally. The welcoming smile that puts your customer at ease to start with is unbelievable. I am overwhelmed with everything that you had done that led to a very pleasing outcome. Once again Thank You very much to you, your staff and your Company for the great services provided to our people as a whole.

Ka Kite Ano &

Kind Regards


Faavae Maiava

Thank you.

Your service and company are excellent, and I would recommend you to anyone!

I really love my car and would go through with you again in future, so thank you once again.

Barbara Grobe.

Barbara Grobe

To the team at Approved Car Loans guys, thanks for helping me when I really needed it.

Jason S

Dear Nikki,

I believe people should be appreciated when it's due :) so this is for you, to show my appreciation and say "THANK YOU!!!". For all your hard work, determination and warm heart.

Enjoy!! :)